Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice and you may have seen this during your visits to our office. Our infection control processes are designed to make you feel both safe and comfortable. We want to tell you about the infection control procedures we follow in our practice to keep patients and staff safe.
Our office follows infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the directives of these agencies so that we are up to date on any new rulings or guidance that may be issued.
You may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff. For example:
- Our office will conduct a health screening and temperature check upon your arrival.
- We have hand sanitizer available throughout the office.
- You may see that our waiting room no longer offers magazines, books, children’s toys, etc. to reduce the spread of germs.
- Our clinical staff will wear additional personal protective equipment (PPE) to better protect themselves and their patients.
- Appointments will begin with an oral rinse to reduce bacteria in the mouth prior to treatment.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we take to keep you, and every patient, safe in our practice. To make an appointment, please call our office at (972) 964-3774 or contact us today.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
Have More Questions?
Frequently Asked Questions
Can I put off my dental appointment until after the COVID-19 pandemic is over?
Your health and safety is, and has always been, my top priority. My staff and I are taking every precaution to limit the risk of COVID-19 transmission at your visit.
What about teledentistry? Can / substitute a virtual visit for my regular appointment?
What are you doing differently because of COVID-19?
There are a number of science-backed steps my staff and I are taking to help limit the spread of COVID-19. These include:
- Increased personal protective equipment including masks, face shields, goggles and surgical gowns or long-sleeved lab coats.
- Increased cleaning protocols. This includes using disinfectants known to kill the coronavirus that causes COVID-19, removing high-touch items like magazines and toys from waiting rooms and frequently cleaning items like pens and clipboards.
I've heard it's safer to schedule your appointment for first thing in the morning - the office will be cleaner because there haven't been patients coming through before me. Is that true?
How is your dental team monitoring themselves for COVID-19?
You said you cannot see me as a patient because of my COVID-19 risk. Can you do that?
Yes. The safety of our patients and the dental team is our highest priority. As Dentists, we use our professional judgment and guidance from the CDC and the American Dental Association (ADA) to determine risk levels for seeing patients. If it was determined that you were high risk, or had a high temperature on the day of your appointment, we can have a conversation about which factors determined delay of service, so that you can self-monitor and reschedule.